# Help Pilot

> Help Pilot is an AI voice and chat assistant for Shopify stores. It answers
> shoppers' product, policy and order-status questions 24/7 — by voice or text —
> using the store's own live catalog, policies and (after email verification)
> order data. It installs from the Shopify App Store in under a minute with no
> theme code edits.

## Key facts

- Product: AI voice & chat shop assistant for Shopify
- Install: Shopify App Store app embed, no code, under 60 seconds
- Answers from: live product catalog, store policies, verified order status
- Voice: hands-free voice chat, optional and toggleable
- Languages: detects storefront locale and replies in the shopper's language
- Privacy: verifies the email on an order before revealing any order details
- App Store: https://apps.shopify.com/help-pilot

## Articles

- [How to schedule a Shopify theme to publish automatically (2026)](https://helppilot.xyz/blog/schedule-shopify-theme-publish): Launching a sale at midnight shouldn't mean staying up until midnight. How to schedule Shopify theme changes to go live on their own, on time, in your timezone.
- [How to change the order date in Shopify (backdate orders in bulk)](https://helppilot.xyz/blog/change-order-date-shopify): Shopify doesn't let you edit an order's date natively. Here's how to backdate orders for migrations, imports, and record-keeping, plus how to let customers fix a wrong shipping address themselves.
- [AI voice assistant for Shopify: should your store let shoppers talk?](https://helppilot.xyz/blog/ai-voice-assistant-shopify-store): Voice is the one thing most Shopify chatbots don't do. Here's what an AI voice assistant adds, when it's worth turning on, and how to add hands-free chat to your store in under a minute.
- [WISMO: how to handle "Where is my order?" on Shopify without drowning your inbox](https://helppilot.xyz/blog/handle-where-is-my-order-wismo-shopify): "Where is my order?" is the most common ticket a Shopify store gets. Here's why WISMO volume keeps growing, what it really costs, and how to answer it automatically — securely — in 2026.
- [Pre-sale questions on Shopify: how unanswered chats quietly kill conversions (and how AI fixes it)](https://helppilot.xyz/blog/answer-pre-sale-questions-shopify-ai): Shoppers who ask a pre-sale question convert far more often than those who don't — but only if they get an answer before they leave. Here's how to answer sizing, shipping and stock questions instantly on Shopify with AI in 2026.
- [How to add an AI chatbot to your Shopify store (2026 guide)](https://helppilot.xyz/blog/add-ai-chatbot-to-shopify-store): What an AI chatbot actually does for a Shopify store, what to look for, and how to add one in under a minute — without editing your theme or hiring a support team.
- [How to reduce Shopify support tickets with an AI assistant](https://helppilot.xyz/blog/reduce-shopify-support-tickets-with-ai): A practical guide to deflecting repetitive product, shipping and order questions on your Shopify store so your team can focus on the conversations that actually need a human.

## More

- Blog index: https://helppilot.xyz/blog
- Shopify App Store listing: https://apps.shopify.com/help-pilot