An AI shop assistant your shoppers can talk to.
Help Pilot adds hands-free voice chat to your Shopify storefront — shoppers tap the mic and just talk. It also answers product, policy and order questions by voice or text, 24/7, in any language, with zero theme edits. Free to try on every plan.
Every shopper question, already answered.
Help Pilot connects directly to your Shopify catalog, policies and orders, so it answers from your real store data. No prompt engineering, no manual FAQ uploads, no maintenance.
Talk, don't type
Hands-free voice chat with natural turn-taking and barge-in — shoppers tap the mic and just talk. Free to try on every plan, unlimited on paid. One click to enable.
Knows your catalog
Live access to your products, variants, prices and stock. Shoppers get accurate answers and clickable product cards that link straight to the PDP.
Cites your policies
Shipping, returns, exchanges, gift cards. Help Pilot reads your store policies and points shoppers to the right page instead of guessing.
Order lookup with verification
Returning customers get order status and tracking after a quick email verification, so no order details leak across browsers.
Multilingual by default
Detects the shopper's storefront locale and replies in the same language. Works out of the box for 40+ languages.
Matches your brand
Pick an accent color, avatar, launcher icon and welcome message. Optional 'powered by' branding to remove on higher plans.
Let shoppers talk to your store.
Voice is Help Pilot's standout feature. Shoppers tap the mic, ask out loud, and the assistant answers in a natural voice — pulling up product and order cards as it talks. Natural turn-taking, graceful interruptions, and the same context as the typed chat, so switching modes mid-conversation just works.
- Real-time speech-to-text and text-to-speech
- Interrupt the bot mid-sentence, like a real call
- Choose from multiple natural voices per store
- Free to try on every plan — unlimited on paid
Answers that link straight to checkout.
Typed or spoken, when a shopper asks "Do you have this in green?", Help Pilot doesn't reply with a wall of text. It surfaces matching products as rich cards that link directly to the right PDP, turning support into sales.
- Variant-aware search across your live catalog
- Clickable product, policy and collection cards
- Order status cards for verified customers
Live on your store in under a minute.
No JavaScript snippet to paste, no developer required. Help Pilot ships as a Shopify app extension that activates from your theme editor.
Install from Shopify
One click from the App Store. Help Pilot requests only the minimum scopes it needs: products, policies, orders and storefront embed.
Pick your style
Set the accent color, avatar, welcome message and position from the admin Settings page. Voice is on by default — pick your voice, or switch it off if you prefer.
Activate the embed
Toggle the Help Pilot app embed in your theme editor and hit Save. The launcher appears on every storefront page, ready to chat.
Questions, answered.
Do I need to edit my theme?
Where does the AI get its answers from?
What about customer data and privacy?
How much does it cost?
Is voice chat really free?
Does it support languages other than English?
Can I disable voice mode?
Let shoppers talk to your store — 24/7.
Install Help Pilot in under a minute and turn on hands-free voice, free to try. No code, no commitment.